New filters, restriction of service selection in the “Service desk” module, updating of charts

Added ten new features to Kaiten in June

New filters, restriction of service selection in the “Service desk” module, updating of charts

Added ten new features to Kaiten in June:

  1. New space filters.
  2. Columns “Total time” and “Cumulative blocks time” appeared in tables, reports and archive.
  3. On the timeline, you can see if the timing of the child cards fits into the total project time without expanding the list of child cards.
  4. The choice of service in the support service can now be limited by email.
  5. You can download a personal time spent report.
  6. You can attach links to scheduled tasks and view the history of card creation for this task.
  7. In the Throughput and Lead Time charts, you can group cards by size, responsible, customer, and custom fields.
  8. In the Cycle Time graph, you can exclude days of the week and specific dates.
  9. Lead time graph is now called Cycle time trends.
  10. We added trend lines to the Cycle time trends graph and the ability to select a function: mean, median or percentile.

New filters

Try updated filters in Kaiten. Now you have a lot of settings available to you to find exactly what you need.
The filter button is located on the top panel.

You can filter cards by several criteria at once. We call this a filter group.

You can save the created complex filter so that you do not need to re-enter the conditions every time you need it. You can find the saved filters by clicking on the “Filters” button.

Read more about working with filters in the article “How filters work in Kaiten”

New column “Total time”

The column “Total time” has appeared in tables, reports and archive. If employees use time tracking in Kaiten, then in this field you will see the total time that they recorded for the task.

This will help you better understand how long it takes to complete certain tasks and set realistic deadlines.

To see the new column, go to the section “Grid” → Fields settings → Check the box next to “Total time”. In reports and archive, the new column is visible by default.

Column “Cumulative blocks time”

Now, to understand how long the card has been blocked, you do not need to open the card history.

To see the new column, go to the section “Grid” → Fields settings → Check the box next to “Cumulative blocks time”.

In reports and archive, the new column is visible by default.

The timing of the child cards on the timeline

On the timeline, you can see if the timing of the child cards fits into the total project time without expanding the list of child cards. With high-level planning, this will help you notice in time that the project will not be ready on time.
The update only applies to new cards.

Restricting the selection of services in the “Service desk” module

The choice of service in the support service can now be limited by email. That is, clients whose mail does not match the specified template will not be able to submit an application and will not even see that this service exists.

To configure access to the service, go to the menu → Service desk→ Services → Service name → Restrict access to the service

Download a personal time spent report

If you keep track of time in cards, now you can download a report in Excel, which will show how much time and on what tasks you worked. This will help you better understand your workload and plan deadlines.

To download the report, go to the menu → Timesheets.

History and links in scheduled tasks

Automate your routine with scheduled tasks. Add the desired frequency, tags, participants, checklists, external links and other information to the task template, and you no longer have to waste time on the design of duplicate cards.

The “History” tab has also appeared. There you can see where and when the cards for this task were created.

To create a scheduled task in Kaiten, click on the orange watch face icon in the panel on the right → click on the created task → History

Grouping cards in “Throughput” and “Cycle time trends” charts

In the “Throughput” and “Cycle time trends” charts, you can now group cards by size, responsible, customer, and custom fields. Exception — you cannot group by fields of type “Multiselect” and “Multiline string”.

Thanks to this, you can build a graph that displays exactly what is important to you. This means it is more convenient to monitor the workflow and easier to track problems.

Excluding days of the week and dates in the “Cycle time” chart

For the Cycle time chart, days of the week and specific dates can be excluded. For example, you can exclude weekends and public holidays.

Trend lines and the ability to select a function on the “Cycle time trends” chart

“Lead time” chart is now called “Cycle time trends”.
Added trend lines and the ability to select a function: average, median or percentile.

That’s all! If you have any questions about any update, write to the chat, we will help you figure it out and configure it.